Post by KirkPost by Nai`aPost by KirkOceanic has been supplying their customers with a 5Mb connection for
the past year, ...
So I hear from some.
Using a Q-Tip and swabbing those ears once in a while works wonders.
<snip>
Post by KirkIf the unfortunate few are unable to communicate with Support
to get their issues resolved, it is not the provider's fault. For they
were not trained in the Clairvoyant and not equipped with a
Crystal Ball.
Well Kirk (you don't mind if I call you Pat I hope), there's a few
things to consider here.
First off, I'm both a Lava.net DSL subscriber on Oahu, and now a
Hilo RR subscriber. I've also been a network performance engineer
for a Tier 1 backbone. So I have both knowledge of the subject
matter and personal experience with both technologies.
And I see it like this. Speed is comprised of a couple of things,
I see we're only talking about throughput here so we'll confine it
to "how fast Pat gets his goat porn^W^Winstructional videos."
RoadRunner, from my personal experience with my network connection
and that of other people who I am called to assist, peaks in the
3-5 mbit/second range. However, it's variable and often prone
to packetloss. Packetloss becomes retransmissions, which becomes
a slower download. After working with RR in Hilo for a period of
nearly a month, I finally got a tech onsite who got me down from
3% to .5% packetloss, a number I find acceptable for 'consumer' net
like cable modems. It's low enough that I can average a solid 3mbit
on my downloads, but most importantly it allows me to do quality-
dependant things like VOIP and net gaming.
If I didn't have my background, and ability to debug the system
and provide data to the techs, I would not have been able to get
the net fixed to the point where i could use it for anything *but*
downloading. And there are a lot of places (Kaneohe suburbs for
example) where the quality varies wildly. Some of that is really
poor infrastructure of the cable system, and some of that is
oversharing. I personally don't feel that sharing is the issue
the majority of the time, it seems to have a lot more to do with
how old the cabling is in the region, but until I got to Hilo I
never had to debug it. (My problem, btw, had to do with noise
and signal attenuation which the tech was able to tune around
for hte most part).
Now a quick comparison to lava.net DSL: I think I dropped a packet
back in '01. Maybe. Yes, I'm getting 'only' 1.5 mbit. Yes, it's
more expensive. But in 3 years of working out of my home, there was
never a day that I couldn't log in, and there was never a time when
the resource I paid for was anything but 100% perfect. That's
better than consumer net, hell that's a better record than many
OC192 circuits I've dealt with.
So here's the analogy - RR is a supercharged 72 Nova, that backfires
from time to time but certainly averages a high speed. And DSL
(especially Lava) is a Honda Accord, starts every time and runs fine
whenever you need it.
Where does Verizon fit into this? Well, Lava is using Verizon for
Layer 2 (wire). So I'd have to say that Verizon's plant is pretty
robust. The question then becomes 'how's their layer3', peering
and upstream, etc. And I don't really know. It's not relevant to
the argument here really, which is 'what tech is better for Layer2
local loop connection to the home'. And the answer, as always, is
'it depends on what matters to you.' But I'll stick with DSL
whenever I can, personally.
Oh, and Pat? Can I assume you do phone support for RR? Just
curious.
- j